A_CallHandling A_CallHandling
电话统计信息登记表
当前显示 50 条,共 150 条筛选结果 / 原始 150 条已启用 0 个筛选条件未排序
| 日期 | Phone# | Call Type | 车牌简写 | Full Plate | Agent | Description | Status | 任务类型 | To do | Done By | Done At | 操作 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2026-08-30 19:26 | — | Other | 019 | 8DSS019 | Hayford | Cleaning | Escalated | — | — | — | — | 查看详情 |
| 2026-08-30 20:26 | — | Other | 461 | 9MSZ461 | Hayford | Gas recharge | Escalated | — | — | — | — | 查看详情 |
| 2026-09-10 08:45 | — | Other | 651 | 8PYN651 | Jamie | late return | Follow-up | S2 | — | — | — | 查看详情 |
| 2026-09-10 08:45 | — | Other | 725 | 8YLW725 | Jamie | late return | Follow-up | S2 | — | — | — | 查看详情 |
| 2026-09-10 08:47 | — | Other | 019 | 8DSS019 | Jamie | late return | Follow-up | S2 | — | — | — | 查看详情 |
| 2026-09-11 07:42 | — | Other | 739 | 8EOZ739 | Jamie | late return | Follow-up | S2 | — | — | — | 查看详情 |
| 2026-09-11 08:45 | — | Other | 019 | 8DSS019 | Jamie | late return | Follow-up | S2 | — | — | — | 查看详情 |
| 2026-09-11 18:22 | Turo 客服(+1 415-965-4525) | Outgoing | 029 | 9LUP029 | Louisa | gas dispute follow | Follow-up | S2 | — | — | — | 查看详情 |
| 2026-09-11 19:03 | — | Other | 478 | 9NYY478 | Louisa | 7.24 Oscar citation sent, wait reim; wait reg complete | Follow-up | S2 | — | — | — | 查看详情 |
| 2026-09-12 12:42 | Turo 客服(+1 415-965-4525) | Outgoing | 019 | 8DSS019 | Hayford | Late return: crestfield drive, las lamos, Duarte, Los Angeles county, 91010 | Follow-up | — | — | — | — | 查看详情 |
| 2026-09-12 14:21 | 1 (951) 532-0694 | Incoming | 608 | 7DYB608 | Hayford | Code | Escalated | — | — | — | — | 查看详情 |
| 2026-09-12 14:50 | Turo 客服(+1 415-965-4525) | Outgoing | 029 | 9LUP029 | Hayford | Needs maintenance inspection form to relist | Follow-up | — | — | — | — | 查看详情 |
| 2026-09-13 10:04 | Turo 客服(+1 415-965-4525) | Incoming | 019 | 8DSS019 | Jamie | They followed up with the customer, but the vehicle has not been returned yet. They will escalate the case. | Follow-up | S2 | — | — | — | 查看详情 |
| 2026-09-13 13:51 | Turo 客服(+1 415-965-4525) | Outgoing | 725 | 8YLW725 | Jamie | 逾期费用:车辆归还后,需要上传照片。 | Follow-up | S2 | — | — | — | 查看详情 |
| 2026-09-13 13:51 | Turo 客服(+1 415-965-4525) | Outgoing | 019 | 8DSS019 | Jamie | 逾期费用:车辆归还后,需要上传照片。 | Follow-up | S2 | — | — | — | 查看详情 |
| 2026-09-14 00:35 | 1 (310) 951-078 | Incoming | 669 | 9KBU669 | Hayford | Drop off code | — | — | — | — | — | 查看详情 |
| 2026-09-14 00:36 | 1 (323) 767-9511 | Incoming | 476 | 9NYY476 | Hayford | — | — | — | — | — | — | 查看详情 |
| 2026-09-14 10:38 | CLM-260914-8938 | Other | 9KBU669 | 9KBU669 | — | Henry理赔上传-EXIF;类型:损坏 | Waiting Reply | S1 | https://drive.google.com/drive/folders/1h-KWq0nFuGRGYvEV0A0pGGftnkT6Oot7 | — | — | 查看详情 |
| 2026-09-14 10:49 | CLM-260914-0633 | Other | 8DSS019 | 8DSS019 | — | Henry理赔上传-EXIF;类型:吸烟 | Waiting Reply | S1 | https://drive.google.com/drive/folders/1hTcr1NS4B1Yx3EeOGenjv-N1t2sPjrsF | — | — | 查看详情 |
| 2026-09-14 11:06 | 1 623-289-8640 | Other | 019 | 8DSS019 | Jamie | 没有钥匙, 清洁理赔,吸烟理赔 ,燃油, late return | Follow-up | S2 | — | — | — | 查看详情 |
| 2026-09-14 11:07 | — | Other | 446 | 8CJE446 | Jamie | 燃油理赔 | Follow-up | S2 | — | — | — | 查看详情 |
| 2026-09-14 13:32 | — | Other | 901 | 9DRY901 | Jamie | Car not start and needs to be towed back | Follow-up | S2 | — | — | — | 查看详情 |
| 2026-09-14 15:05 | Turo 客服(+1 415-965-4525) | Outgoing | 725 | 8YLW725 | Jamie | not return yet, esclated to turo | Follow-up | S2 | — | — | — | 查看详情 |
| 2026-09-15 08:52 | CLM-260915-6992 | Other | 8YLW725 | 8YLW725 | Jamie | Roy理赔上传-EXIF;类型:清洁、吸烟、其他;725 late return1: 清洁理赔 2: 吸烟理赔 3: 钥匙理赔 | Waiting Reply | S1 | https://drive.google.com/drive/folders/1LZ_3WbVdjUrEOeOhyJTd5S0d_4dZNd3v | — | — | 查看详情 |
| 2026-09-15 11:59 | — | Other | 019 | 8DSS019 | Jamie | 缺油 check out esclated to turo | Follow-up | S2 | — | — | — | 查看详情 |
| 2026-09-16 10:42 | — | Other | 947 | 9RNY947 | Jamie | Late Return | Follow-up | S2 | — | — | — | 查看详情 |
| 2026-09-17 14:20 | — | Other | 947 | 9RNY947 | Jamie | Late Return | Follow-up | S2 | — | — | — | 查看详情 |
| 2026-09-20 07:14 | — | SU_PR_ADD | 814 | 8GYP814 | — | 814暂时拦截一下胎压显示器闪烁 | — | — | — | — | — | 查看详情 |
| 2026-09-20 08:49 | — | Other | 725 | 8YLW725 | Jamie | 由于维护率过低,车辆已被下架。需要提交检查表 | Follow-up | S2 | — | — | — | 查看详情 |
| 2026-09-20 15:50 | CLN-260920-4162 | Other | 9RXT371 | 9RXT371 | — | Geng清洁上传-EXIF;可上架 | Waiting Reply | S1 | https://drive.google.com/drive/folders/1SWZl7B8gqEUip9tDDC17PQQ9A2ru495v | — | — | 查看详情 |
| 2026-09-20 15:56 | — | Other | 947 | 9RNY947 | Jamie | Late Return | Follow-up | S2 | — | — | — | 查看详情 |
| 2026-09-20 21:53 | — | Other | 476 | 9NYY476 | Hayford | Cleaning violation | Escalated | — | — | — | — | 查看详情 |
| 2026-09-21 14:27 | — | Other | 505 | 9CKR505 | Jamie | Late Return | Follow-up | S2 | — | — | — | 查看详情 |
| 2026-09-21 14:32 | — | Other | 947 | 9RNY947 | Jamie | 已升级至 Turo Trust & Safety,目前尚未收到回复。 | Follow-up | S2 | — | — | — | 查看详情 |
| 2026-09-22 08:42 | — | Other | 059 | 8BYC059 | Jamie | remove unavailability | Done | S2 | — | — | — | 查看详情 |
| 2026-09-22 08:42 | — | Other | 372 | 9RXT372 | Jamie | remove unavailability | Done | S2 | — | — | — | 查看详情 |
| 2026-09-22 08:44 | — | Other | 170 | 9NYZ170 | Jamie | remove unavailability | Done | S2 | — | — | — | 查看详情 |
| 2026-09-22 08:46 | Turo 客服(+1 415-965-4525) | Incoming | 669 | 9KBU669 | Jamie | 预订 #61151422 的款项正在处理中。 | Done | S2 | — | — | — | 查看详情 |
| 2026-09-22 09:41 | — | Other | 608 | 7DYB608 | Jamie | check out 少量缺油 | Escalated | S2 | — | — | — | 查看详情 |
| 2026-09-22 09:46 | — | Other | 478 | 9NYY478 | Jamie | check out | Done | S2 | — | — | — | 查看详情 |
| 2026-09-22 14:13 | — | Other | 505 | 9CKR505 | Jamie | Late Return | Follow-up | S2 | — | — | — | 查看详情 |
| 2026-09-22 14:21 | Turo 客服(+1 415-965-4525) | Outgoing | 947 | 9RNY947 | Jamie | 逾期归还:已再次升级至 Trust & Safety,以跟进最新进展。 | Follow-up | S2 | — | — | — | 查看详情 |
| 2026-09-22 15:49 | CLN-260922-5568 | Other | 9NYY478 | 9NYY478 | Louisa | Geng清洁上传-EXIF;可上架 | Done | S1 | https://drive.google.com/drive/folders/1k0kDn6L_yhBlb-pIKUG-_WJHjEP5ql41 | — | — | 查看详情 |
| 2026-09-22 15:51 | CLN-260922-0349 | Other | 7DYB608 | 7DYB608 | Louisa | Geng清洁上传-EXIF;可上架 | Done | S1 | https://drive.google.com/drive/folders/1io6rF53YDWBfZGnOOMtvCrIUwb6ReZ-7 | — | — | 查看详情 |
| 2026-09-22 17:09 | 16232922045 | — | 947 | 9RNY947 | Louisa | investigator confirm if car was ever towed | Done | S1 | — | — | — | 查看详情 |
| 2026-09-22 17:11 | 车检 | — | 087 | 9NYY087 | Louisa | say 087 they should not have made error | Done | S1 | — | — | — | 查看详情 |
| 2026-09-22 17:14 | 727 5402600 | Incoming | 947 | 9RNY947 | Louisa | towing company confirm current address and drop off address | Done | S1 | — | — | — | 查看详情 |
| 2026-09-22 17:15 | 1 840-466-9691 | Incoming | 059 | 8BYC059 | Louisa | code | Done | S1 | — | — | — | 查看详情 |
| 2026-09-22 17:57 | — | Other | 055 | 8NUT055 | Louisa | 055 457 322 relist: submit inspection form | Done | S2 | — | — | — | 查看详情 |
| 2026-09-22 17:59 | — | Other | 275 | 9MAZ275 | Louisa | 车检:周五 10:40 AM,Sep 25 | Done | S2 | — | — | — | 查看详情 |